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The White Glove Agility Framework

Full-service research at the speed your business actually needs

You need research that moves as fast as your business does without sacrificing quality. This guide breaks down the difference between true agile research and the DIY shortcuts that put the work back on your plate, and gives you a framework to evaluate whether your current setup is actually delivering on both.

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What You'll Learn in the Guide

Intentional

The Two-Pronged Framework

A simple way to evaluate any research option across two things that must work together: Agile Methodology (how the research gets done) and Client Experience (how it feels to work with your partner).

Innovative

The Red Flags to Watch For

Clear signals when “agile” isn’t actually agile: tools that still take too long to configure, methods chosen for convenience (not fit), internal teams stuck doing platform work, and weeks lost to onboarding and deck rewrites.

Impactful

What Long-Term Looks Like

Why ongoing partnerships create an “always-on toolkit”: one PO, year-round access, less reinvention, and the ability to allocate budget now and use it flexibly, especially useful at year-end.

Schedule a 15-min Call with Chris
Have a candid conversation about where your current research setup has gaps and whether full-service agile research is the right fit for your team.

 

With over 20 years in market research, Chris has built a framework that gives insights teams the speed they need without putting the work back on their plate. He works with research leaders who are tired of slow agencies and DIY platforms that promised more than they delivered.

Chris and his team take the logistics, platform management, and execution off your hands while keeping senior researchers involved throughout. His practical, no-shortcuts approach has made him a trusted partner to leading brands who need research that moves as fast as their business does.

Chris

Chris Aswad

CEO, Insight By Design

Trusted by Industry Leaders

What Research Leaders Say About Working With Us

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The greatest benefit to having Chris as a
partner is his efforts to fully engrain himself
in your business and understand the why
behind the research.”

Ingrid Simon
Ingrid Simon
Product Experience Strategy & Insights Manager, Vistaprint
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I know I can always depend on Insight By Design to diagnose a problem and think creatively to help solve it!

Garrett Jackson
Garrett Jackson
Premium Consumer Insights Manager, Spotify
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Their deliverables really raised the bar compared to other research vendors we've worked with.

Amanda Haley
Amanda Haley
Sr. Customer Insights Manager, Amazon
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The meta-analysis work IBD produced for us provided the foundation for a great,
award-winning insights event.

Kathy Hayes
Kathy Hayes
Senior Director, Customer Insights Leader, Equifax
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Chris is a passionate professional who conveys confidence and expertise and quickly puts one at ease—even with the most daunting project.

Beth Duane
Beth Duane
Chief Marketing and Visitor Experience Officer, Corning Museum Of Glass